At ProjectPiper, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform. By accessing or using ProjectPiper, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect information from you when you use the Service, including the following:
Account Information: When you create an account, we collect information such as your name, email address, company name, and any other details you provide during registration.
Billing Information: If you subscribe to a paid plan, we collect payment details such as credit card information or other billing methods. This information is processed by third-party payment processors, and we do not store your full payment information.
Usage Data: We collect data about how you interact with the Service, including logs, IP addresses, browser types, and other technical information to improve our platform.
User Content: We store any project-related data, tasks, files, and other content that you upload or create using the Service (“User Content”).
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Improve the Service: We use your information to operate, maintain, and improve the Service, as well as to provide you with customer support.
To Process Payments: If you subscribe to a paid plan, we use your billing information to process payments.
To Communicate with You: We may send you updates, promotional offers, and notifications regarding your account or changes to the Service. You can opt-out of marketing communications at any time.
To Analyze and Monitor Use: We use analytics to monitor usage patterns, improve our platform’s performance, and ensure that our Service meets your needs.
To Ensure Compliance: We may use your information to comply with legal obligations and enforce our Terms of Service.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share your information with third-party vendors and service providers who help us operate and improve the Service, such as payment processors, hosting providers, and customer support platforms. These providers are obligated to protect your information.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction. We will notify you if this occurs.
Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena or legal process, or to protect the rights, property, or safety of [Your Company Name], our users, or others.
4. Data Retention
We will retain your information for as long as your account is active or as needed to provide you with the Service. If you choose to delete your account, we will remove your personal data from our active systems, but we may retain certain information for legal, audit, or compliance purposes for a period of time.
5. Data Security
We take reasonable steps to protect your data from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure data storage practices. However, no system can be completely secure, and we cannot guarantee the absolute security of your information.
You are responsible for keeping your account credentials confidential and for ensuring that your team members follow security best practices when using the Service.
6. Your Rights and Choices
You have the following rights concerning your personal information:
Access and Update: You can review, update, or correct your personal information by logging into your account or contacting us.
Data Deletion: You can request to delete your account and the personal information associated with it. Please note that certain data may be retained for legal or operational reasons.
Opt-Out of Communications: You can opt-out of receiving promotional emails by following the unsubscribe instructions in the email or by contacting us directly.
If you wish to exercise any of these rights, please contact us at [Your Email Address].
7. International Data Transfers
If you are located outside the United States, please be aware that your information may be transferred to and processed in the United States or other countries where our servers are located. By using the Service, you consent to the transfer of your information to these locations.
8. Children’s Privacy
The Service is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.
9. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates or changes. Your continued use of the Service after such changes constitutes your acceptance of the revised Privacy Policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: [email protected]